Product Questions:

1) How do you attach a Spot grid to an accessory flash?

Logistics Questions:

1) What types of payment do you accept?
2) What shipping carriers do you use?
3) Where are Laser Spot Grids manufactured?
4) Do Laser Spot Grids have a warranty?
5) Can I return a product for a refund?
6) Where are we located?
7) How much is domestic shipping?
8) How much is international shipping?
9) Why are the Spot grids priced so low?
10) Are your products really made in the USA?
11) I've got a product idea can you manufacture it?
12) The checkout process isn't encrypted, is it safe?

Product Questions:

1) How do you attach a Spot grid to an accessory flash?

Each honeycomb grid comes with a ~12" strip of hook side Velcro.  This Velcro is used as a bridge between the grid and strobe.  Cut the Velcro into four equal parts (about 3" each).  Now attach the Velcro to the four sides of the grid (pictured above).  Then attach the Velcro to a Spot straped (sold separately) accessory flash.

Logistics Questions:

 1) What types of payment do you accept?

Master Card, Visa, American Express, Discover, PayPal, personal check, cashier check, and money orders.

 2) What shipping carriers do you use?

We ship via FedEx, USPS, and UPS.

 3) Where are Laser Spot Grids manufactured?

Laser Spot Grids are manufactured in Hickory, NC, USA.

 4) Do Laser Spot Grid products have a warranty?

Yes, Laser Spot Grids products have a one year manufacturer warranty.

  5) Can I return a product for a refund?

Yes, In the event that this product just isn't for you then send it back within the first 30 days of the purchase date for a full money back refund, excluding any shipping charges. For items which we offer free shipping, our standard shipping charges will be deducted from the refund.

  6) Where are we located?

We're located an hour northwest of Charlotte in Hickory, NC.

 7) How much is domestic shipping?

USPS First-Class Mail® Parcel (2-5 days) is between $1.00-$3.00 for orders shipped within the US. FedEx and UPS shipping costs vary by location and shipment method. To get a shipping estimate place the desired item in the cart.

 8) How much is international shipping?

USPS First-Class Mail® International Package to Europe is $3.00-5.00 per order. Shipping to Canada is similar to US Domestic rates. FedEx and UPS shipping cost vary by location and shipment method. To get a shipping estimate place the desired item in the cart.

9) Why are Laser Spot Grids priced so low?

Two words: low overhead. Because we don't have a large staff and buildings we can produce products for a lower cost and still be profitable.

10) Are your products really made in the USA?

Yep, Laser Spot Grids are made in Hickory, NC & West Minister, SC.

11) I've got a product idea can you manufacture it?

If it's a composite (plastic) or fabric we might be able to manufacture it for you. Please contact us with your product ideas.

12) The checkout process isn't encrypted, is it safe?

Yes, although the payment processing appears to be on this website it is actually being processed on the PayPal Pro website.

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